We have recently moved to a new management information system for our school records called Arbor and we are pleased to confirm that we are now going to start using Arbor’s Parent Portal app. 

Using the Parent Portal will allow you to receive and reply to messages from the school, it will allow you to view and edit information about yourself and about your child – including telephone numbers, addresses etc.  You will also be able access key data initially attendance but more will be available later including End of Year Reports.

You will receive an automated email from Arbor with instructions on how to login to the Arbor Parent Portal. Please keep a look out in your junk or clutter in case it ends up in there. The app is free to download on both the AppStore (iOS) and Google PlayStore (Android).

Once you are in the app please use this as an opportunity to carefully check that your contact details are correct.   Could you please complete any missing information including emergency contacts.  Ideally we like 3 to 4 emergency contacts for your child, this can be another parent from school or family member/friend who can help get a message to you in an emergency.

Please also see below some useful links to help you navigate Arbor:

 • An overview of the Arbor App:

https://www.youtube.com/watch?v=kFCuC1NyH5U • Parent Portal and the Arbor App FAQs:

https://support.arbor-education.com/hc/en-us/sections/4409013168273-Parent-Portal-and-the-Arbor-App-FAQs

 • Using Parent Portal and the Arbor App:

https://support.arbor-education.com/hc/en-us/sections/201716749-Parent-Portal-and-the-Arbor-App-as-a-parent.

If you do have any issues logging in etc. please don’t hesitate to contact the school office via info@sthugh-of-lincoln.surrey.sch.uk.